Contact Neuctra Mailer

Send us a message through the Neuctra contact page. We read every message: neuctra.com/contact.

Most setup questions are answered in the docs.

If you still need help, tell us the service name, what you tried, and the exact error message. Error messages from Neuctra Mailer say what went wrong, so including them speeds things up. Never send us your API keys or SMTP password.

Online payment is coming soon. To upgrade or change plans now, contact us with the account ID shown on the Plan & usage page in your dashboard, and the plan you want.

Compare plans on the pricing page.

If you found a security problem, contact us with the details and how to reproduce it. Please give us time to fix it before telling anyone else.

If one of your own keys leaked, you don't need to wait for us: rotate it under Settings in your dashboard, or pause the service with the Accept emails switch.

If you received unwanted email sent through Neuctra Mailer, use the unsubscribe link in it first. To report abuse, contact us and include the email with its full headers.